Infrared Training Center World Class Infrared Training for Thermography Professionals


Grading Policy

Our Certification Level classes require the student to pass a written exam with a minimum grade of 75%. Students that do not pass the test on the first try will be given additional guidance by the Instructor and allowed to re-take the exam online in 30 days from the original test date. If a student does not pass the re-test, the student may be asked to re-sit the class and re-take the test with the rest of the class

Field Assignment Grading: For classes that require a completed & correct field assignment, grades are either Pass or Fail. If a student Fails the field assignment, the instructor will provide feedback on what is incorrect and ask the student to re-submit the assignment. Once the assignment is submitted and approved, the field assignment portion of the certification will be completed

Non-Certification classes do not require examinations or field assignments

Cancellation/Withdrawal Policy
  1. If Student cancels registration on or before the first day of class, ITC shall provide a student with a full refund to any student that withdraws from the program or course on or before the first day of instruction
  2. Other Refunds. A school shall provide a student with a partial refund of monies paid within 30 days if: (1) A student who withdraws or is dismissed before 50% of the instruction period shall receive a pro-rata refund (2) A student who withdraws or is dismissed after more than 50% of the instruction period shall receive no refund
  3. Notice of Withdrawal. A school shall require that notice of withdrawal be in writing but shall not require a specific manner of delivery
Transfer Credit Policy

Due to the short length of the Infrared Training Center’s classes, we are unable to provide or accept transfer credits for partial or incomplete classes students have attended. If a student has obtained an Infrared Imaging Certification with another provider and would like to take a higher-level certification course with the Infrared Training Center, the student may need to provide proof of current, active certification level to the Infrared Training Center for approval prior to attending a higher-level certification. For students that complete a certification class with the Infrared Training Center, we can provide you a copy of your certification paperwork if you are looking to take higher level certification classes with anotherinfrared certification provider. You can contact the Infrared Training Center directly to obtain your certification paperwork.

Student Conduct and Conditions for Dismissal Polic

Students will be expected to behave in a professional and courteous manner during training. Our Instructors are tasked with maintaining order during class. Therefore, instructors, in fulfilling their professional and contractual obligations, may dismiss students from courses consistent with the Infrared Training Center policy

The training process requires some level of order to enable interactive learning. Disorder or disruption of class of class (such as verbal abuse or threats, physical assault, vandalism of ITC property, intoxication, etc) will result in dismissal from class. Student may apply to the Infrared Training Center to retake the class in the future, but acceptance of re-application will be solely at the Infrared Training Center’s discretion.

Student Grievance Policy

A person filing the grievance must be the subject of alleged unfair treatment that is related to his or her status as a student or program participant. A grievance cannot be filed on behalf of another person

Grievances involving academic issues are limited to final course grades and satisfactory completion of instructional program requirements. If there is incorrect information on exams or in training manuals which results in a student performing poorly during class, the Curriculum Manager must be notified immediately, and the student will be allowed to retake the portion of the class that hampered his or her ability to learn correctly

Grievances involving academic issues are limited to final course grades and satisfactory completion of instructional program requirements. If there is incorrect information on exams or in training manuals which results in a student performing poorly during class, the Curriculum Manager must be notified immediately, and the student will be allowed to retake the portion of the class that hampered his or her ability to learn correctly

  • New Hampshire Department of Education
  • Division of Higher of Education- Higher Education Commission
  • Office of Career School Licensing
  • 101 Pleasant Street
  • Concord, NH 03301

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